Just want to clear up a few things about the new stuff we added:
Live Chat is one big open room where everyone can talk - if more than one person goes to send a message at the same time, a flooding message pops us - I'm working on getting rid of that - haven't had 5 minutes to breathe lately but I'll get to it soon. You can also add private rooms that need a password if you want private chats with two or more people.
IM is an instant messenger - you have to add your contacts first and then once you do that and they log in, you can talk to them just like MSN messenger.
Hope this helps!